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FAQ
Frequently Asked Questions
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What is your cancellation policy?Our cancellation policy requires a minimum of 72 hours' notice for rescheduling. Late cancellations or no-shows are subject to an additional fee of $52. In other words, your deposit will be withheld. Deposits are nonrefundable. We can Transfer deposits to future bookings if Rescheduled within 72hrs.
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What forms of payment do you accept?We accept various payment methods, including credit cards, debit cards, and cash.
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Can I cancel or reschedule my appointment?Yes, you can cancel or reschedule your appointment by contacting us a minimum of 72 hours in advance. Late cancellations or no-shows are subject to an additional fee of $52.
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What should I wear to my appointment?Wear comfortable clothing, and consider the specific treatment you're receiving.
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Can I use my own skincare products post-treatment?In many cases, you can continue using your own skincare products. Your nurse will provide guidelines on product compatibility during the consultation.
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What should I do if I have concerns about my recovery or results?If you have any concerns or questions about your recovery or results, don't hesitate to contact our office. We're here to address your needs and provide guidance.
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What certifications and qualifications do your cosmetic nurses hold?Our nurses are fully licensed and hold relevant certifications. They undergo continuous training to stay updated on the latest techniques and safety standards.
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Do you ship the products once they're purchased online?Unfortunately not. At this time, products are only available for pick up in person
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